Help your community show up for success with these best practices for reducing chronic absenteeism

Understanding Instant vs Digest Notifications

Graphic of bell ringing

There are two types of users: those who want messages from school immediately and those that would rather have them consolidated into one email once a day. We have both options to accommodate those needs.

Instant vs Digest

Instant allows users to receive an email the minute the message is posted while Digest delivers all messages together at 6pm to their email. Note: App and Text users will always be Instant.

You may want to post a message to your school community about how parents can change their account to Instant or Digest to customize their communication experience. Here is a post you can use at your school:

PS Tip – Override Notification Settings

There are times when you have an important message that can’t wait until the 6pm for digest users. You can override the digest setting by clicking on ‘Send immediately’ on the review post page.

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